Delivery information

Questions about delivery

Which countries can you ship to?

I ship to the following countries:

United Kingdom
United States
EU countries (be aware this includes a lot of countries, possibly yours)
Canada
Australia
New Zealand
Switzerland
Norway
Iceland

Why isn’t my country included?

Unfortunately in some countries parcels more often get lost in national mail, so I had to decide not to ship there (being only one person rather than a large company, the refunding costs of non-deliveries were too high). I am very sorry for any inconveniences caused by this. I will be looking into other shipping options for these countries, such as courier services in the future.

Where does the parcel ship from?

United Kingdom
I am based in Llanidloes, Wales, United Kingdom. All parcels are dispatched from the local post office here.

When is a parcel lost?
  • UK parcels are considered lost in the post 4 working days after the dispatching date.
  • EU, USA and Canada: orders are considered lost after 20 working days.
  • Australia and New Zealand: orders are considered lost after 25 working days.

Please get in contact with me if you have waited the above mentioned waiting times.

What are the delivery costs?

The costs of delivery depends on the type of delivery you select and the country to which you are shipping. You can see these costs in your basket before you make the purchase.
Free shipping is available in the UK on all orders over 10 pounds.
Free international standard shipping is available when ordering over 20 pounds.
I will automatically upgrade shipping types when spending over 45 pounds.

How do I receive free shipping?

Free shipping is available in the UK on all orders over 10 pounds.
Free international standard shipping is available when ordering over 20 pounds.
I will automatically upgrade shipping types when spending over 45 pounds.

Can I track my order?

Please be aware that the cheaper international standard airmail does not come with a tracking code! If you do want a tracking code you can select a tracked shipping option if you are based in the US, Canada or Europe. The price of this is often too high for small orders. If you have selected the tracked shipping option I will email the tracking code to the email address you provided (be aware that this can sometimes end up in your bulkmail/junkmail).

More questions?

Check the F.A.Q. page for more answers.

Delivery Estimates

International shipping times vary widely but here follow some averages to give you a rough idea. All orders are processed and dispatched within 2 working day. Be aware that standard mail does not come with international tracking!

United Kingdom: Up to 2 working days (first class Royal Mail)
United States, Canada and Europe: 4 to 10 working days (Royal Mail Airmail)
Australia & New Zealand: 8 to 15 working days (Royal Mail Airmail)

Please be aware that these are merely a guideline, but it can take longer. The maximum delivery times are as follows:
UK parcels are considered lost in the post 4 working days after the dispatching date.
EU, USA and Canada: orders are considered lost after 20 working days.
Australia and New Zealand: orders are considered lost after 25 working days.
Please get in contact with me if you have waited the above mentioned waiting times.

Delivery Estimates

This shop is currently closed until the 5th of January. All orders are processed and dispatched within 2 working day.

United Kingdom: Up to 2 working days (first class Royal Mail)
United States, Canada and Europe: 4 to 10 working days (Royal Mail Airmail)
Australia & New Zealand: 8 to 15 working days (Royal Mail Airmail)

Please be aware that these are merely a guideline, but it can take longer. The maximum delivery times are as follows:
UK parcels are considered lost in the post 4 working days after the dispatching date.
EU, USA and Canada: orders are considered lost after 20 working days.
Australia and New Zealand: orders are considered lost after 25 working days.
Please get in contact with me if you have waited the above mentioned waiting times.

Questions about delivery

Which countries can you ship to?

I ship to the following countries:

United Kingdom
United States
EU countries (be aware this includes a lot of countries, possibly yours)
Canada
Australia
New Zealand
Switzerland
Norway
Iceland

Why isn’t my country included?

Unfortunately in some countries parcels more often get lost in national mail, so I had to decide not to ship there (being only one person rather than a large company, the refunding costs of non-deliveries were too high). I am very sorry for any inconveniences caused by this. I will be looking into other shipping options for these countries, such as courier services in the future.

Where does the parcel ship from?

United Kingdom
I am based in Llanidloes, Wales, United Kingdom. All parcels are dispatched from the local post office here.

When is a parcel lost?
  • UK parcels are considered lost in the post 4 working days after the dispatching date.
  • EU, USA and Canada: orders are considered lost after 20 working days.
  • Australia and New Zealand: orders are considered lost after 25 working days.

Please get in contact with me if you have waited the above mentioned waiting times.

What are the delivery costs?

The costs of delivery depends on the type of delivery you select and the country to which you are shipping. You can see these costs in your basket before you make the purchase.
Free shipping is available in the UK on all orders over 10 pounds.
Free international standard shipping is available when ordering over 20 pounds.
I will automatically upgrade shipping types when spending over 45 pounds.

How do I receive free shipping?

Free shipping is available in the UK on all orders over 10 pounds.
Free international standard shipping is available when ordering over 20 pounds.
I will automatically upgrade shipping types when spending over 45 pounds.

Can I track my order?

Please be aware that the cheaper international standard airmail does not come with a tracking code! If you do want a tracking code you can select a tracked shipping option if you are based in the US, Canada or Europe. The price of this is often too high for small orders. If you have selected the tracked shipping option I will email the tracking code to the email address you provided (be aware that this can sometimes end up in your bulkmail/junkmail).

More questions?

Check the F.A.Q. page for more answers.